movie theater in NYC cancels Christmas Day showings over burst pipe, leaving a stream of patrons high and dry

AMC theater floods in NYC

AMC theater floods in NYC

These Christmas movie goers are about to rock.

The city’s moviegoers awoke on Christmas morning to what amounted to a lump of coal: The popular Kips Bay AMC theater was partially closed and their movie tickets canceled due to an “unforeseen” flooding problem at the Second Avenue multiplex in Manhattan.

The theater was hit by a pipe on Monday during a screening of the Bob Dylan biography “A complete unknown,” causing nearly 3 feet of flooding and a subsequent evacuation, an AMC employee told The Post on Wednesday.

“Unfortunately, due to a blown pipe, we’re not playing any shows of ‘A Complete Unknown’ today except for Imax,” the staffer said, adding that he had to turn away “a lot of people” who didn’t have prepaid tickets for even that because the cinema’s computer servers are still down.

“It’s completely annoying, I know. A good number of the theaters are down,’ added the employee. “Some theaters can only play the first show and the last show. It really depends.”

The employee said that for the past three days, AMC employees have been borrowing equipment from neighboring theaters “because we have to be open for Christmas, the busiest day of the year.

“You don’t know the half of it, believe me,” he said. “Everybody wants to see Bob Dylan for some reason.”

A representative for AMC Theaters did not return a Post request for comment.

Sigi Nagar of Gramercy said she and her mother didn't learn about the theater's flooding until they went there to try to see a show on Christmas Day. Gabriella BassSigi Nagar of Gramercy said she and her mother didn't learn about the theater's flooding until they went there to try to see a show on Christmas Day. Gabriella Bass

Sigi Nagar of Gramercy said she and her mother didn’t learn about the theater’s flooding until they went there to try to see a show on Christmas Day. Gabriella Bass

The theater was apparently still selling movie tickets online for its theaters affected by the closure, leaving moviegoer hopefuls in the dark until hours or even minutes before showtime, several AMC patrons told The Post or warned on social media.

“Christmas is RUINED,” one theatergoer wrote on X around 1 p.m. 12:30, shortly after their show was interrupted. “AMC Kips Bay just canceled all our tickets.”

Sigi Nagar, 45, who came to the Kips Bay cinema on Wednesday afternoon with her mother, said: “I’m very disappointed – it’s such a great movie time of year and we book cinema tickets weeks in advance and they obviously had a hiccup the theater – but they don’t contact you.

“I’m totally disappointed because I’m a huge Dylan fan and I really wanted to see the movie,” the Gramercy resident said. “We’ll probably drive around now feeling sorry for ourselves and listening to Dylan on the radio.

“I’m Jewish so we go to the movies and we eat and that’s what we do,” she added. “This was our first choice.”

“We came from Long Island,” said AMC patron Paula Naftaly. “No one told us” about the problem beforehand. Gabriella Bass

Paula Naftaly and her husband Danny came all the way from Manhasset, Long Island to enjoy lunch and a movie in the Big Apple and made it to Theater 7 on Wednesday afternoon.

But the Naftalys were in for a rude awakening when a theater employee informed them that their screening had been canceled due to the pipe burst and that they would have to wait for the later IMAX showing.

“What are we going to do for an hour?” Paula told The Post. “We came from Long Island and had a nice lunch in town, and we had planned to see the 3:45 p.m. screening, but no one told us. There was no announcement.

Bert Kimmel, 91, of the Upper East Side and his daughter, 57-year-old Melissa Saperstein, were shocked by the bad news when it arrived. Gabriella BassBert Kimmel, 91, of the Upper East Side and his daughter, 57-year-old Melissa Saperstein, were shocked by the bad news when it arrived. Gabriella Bass

Bert Kimmel, 91, of the Upper East Side and his daughter, 57-year-old Melissa Saperstein, were shocked by the bad news when it arrived. Gabriella Bass

“I was surprised, shocked and disappointed and of course annoyed that we were not notified,” she added. “Every Christmas we have a tradition where we come in and go to a restaurant and watch the film that is just opening. We always come to this theater.”

Bert Kimmel, 91, of the Upper East Side came to the Kips Bay multiplex Wednesday afternoon with his daughter, 57-year-old Melissa Saperstein — and the couple were hit with the same bad news.

“We had bought the tickets in advance, even had tickets for wheelchair-accessible seats,” Kimmel said, adding that his daughter was reimbursed with free tickets to another showing in the future.

Saperstein said, “As lifelong New York City Jews, we’re used to going to the movies at Christmas and guessing where we’re going for dinner—Chinese.

“So now we’re just waiting for our Chinese dinner, (but) we’re not hungry for it yet. We were hungry for our film.”