Verizon Outage: Fios down for millions of people

Millions of people on the East Coast experienced Verizon Fio internet outages in the early hours of Tuesday morning.

The affected area, based on a map of user-reported problems on Downdetector, stretches about 300 miles from Philadelphia, Pennsylvania, to Richmond, Virginia.

In a post on X, formerly Twitter, in response to a user complaint, Verizon wrote: “There is either an outage or network maintenance affecting your area. We don’t have the full details yet. Our apologies for the inconvenience this is causing. We are trying to get all the information from our network team so we can provide you all with an update. “

Reports of the outages increased between midnight and 2 EST, where the network received thousands of complaints during that time, according to DownDetector, a third-party website that tracks service disruptions in real time.

90 percent of these complaints relate to internet services, 9 percent were described as “total blackout” while 1 percent affected TV streaming.

Along with the stretch of the East Coast, an area in southern Kansas also appears to be affected, according to the map.

A user at X in Maryland wrote one update from Verizon who said repairs had begun at 10:50 p.m. EST, and service is expected to be restored at 10:58 a.m. EST on Tuesday.

Verizon Fios is a fiber optic Internet, TV and phone service provided by Verizon. The company is largest provider of mobile services in the country.

In addition to Verizon, other major ISPs such as AT&T, Cox and Xfinity also saw an increase in reported outages, according to Downdetector.

This is a news story and will be updated.