Coldplay fans slam ‘useless’ Ticketmaster, complain platform sent them to back of queue after securing £20 Infinity tickets

Coldplay fans have been left fuming and slamming ‘useless’ Ticketmaster after failing to buy Infinity tickets for the band’s upcoming Music Of Spheres tour.

The band launched the giveaway which saw a limited number of £20/$20/€20 seats, which must be purchased in pairs, their locations in the venue not revealed until the tickets were collected in person.

After their release at noon on Friday, fans rushed to Ticketmaster, but after placing the seats in their online basket, found an error that kicked them to the back of the queue.

Racing to X they fumed: ‘@Ticketmaster had Coldplay Infinity tickets in my basket, went to pay only to be sent to the back of the queue – oh how we hate your uselessness. to the venue with 2 tickets, but then couldn’t buy, as it was completely sold out at 12.10. At this rate, they’ll never see them live’.

‘I had Coldplay Infinity tickets in my vest, went to pay only to be sent to the back of the queue, where are my tickets now?’: ‘Ticketmaster what’s going on?? What is this error!!!’: ‘How is it possible that I was 115 in line for Coldplay Infinity tickets, got through within a minute and it says no tickets left? A JOKE’.

Coldplay’s website says the offering is likely to sell quickly and demand will outstrip supply.

MailOnline has contacted Ticketmaster and Coldplay’s reps for comment.

In September, the group announced six new UK shows to take place next summer as they extended their record-breaking Music Of The Spheres World Tour.

The band revealed they would be playing London’s Wembley Stadium and Craven Park Stadium in Hull.

They are the only UK/European cities where the band will be performing next year and 10% of profits will be donated to the Music Venue Trust to support grassroots scenes across the country.

Mark Davyd, CEO of the Music Venue Trust said: ‘Coldplay is the perfect example of a British band who came through the grassroots circuit on their way to worldwide stadium-filling success.

‘It’s great to see them celebrate their own path to Wembley by giving back to the grassroots music venues that supported them and recognizing the artists and promoters who are fighting harder than ever to build their own careers.

‘Through our partnership with Save Our Scene – who introduced us to Coldplay last year – this money will go directly to work ensuring communities across the country will continue to have access to great live music on their doorstep.

‘The band’s support will really stop venues closing, make tours happen and bring the joy of live music to thousands of people.

‘After months of discussing Coldplay’s potential support around these UK shows with them, we are so happy and grateful that the news is finally out there!’

Coldplay are reportedly paying their former manager Dave Holmes a seven-figure sum after he sued the band for £10m.

The band parted ways with Dave back in 2022 after over two decades, sparking a dramatic and protracted legal battle.

In 2023, Dave claimed he was owed £10 million in unpaid commissions for Coldplay’s tenth and eleventh albums, both of which have yet to be released.

But the band, led by frontman Chris Martin, sued for £14m, claiming Holmes lost control of the budget for their Music of the Spheres tour and spent £17.5m too much.

Documents filed at London’s High Court, obtained by The sunstated that Coldplay agreed to an undisclosed seven-figure settlement to prevent private details from being disclosed in court.

A source added: “Chris and the band are happy they have drawn a line in the sand, but it has come at a price. The settlement cost them millions. They just want to move on.”

Since Dave’s departure, Chris’ best friend Phil Harvey, who helped fund their first recording and was then known as the band’s fifth member, has stepped in to lead their management team.

MailOnline has contacted representatives for Coldplay for comment.

Last year, Coldplay’s legal battle with their former manager took a dramatic turn when Dave accused the band of ‘making up’ stories of mishaps and ‘ethical lapses’.

Holmes told MailOnline that he believes the UK group led by Chris Martin ‘knew they were in trouble’ after the case was sought for £14m.

A spokesman for Mr. Holmes hit back at the subpoena, telling MailOnline in October: ‘Coldplay know they are in trouble with their defence.

‘Accusing Dave Holmes of non-existent ethical lapses and other fabricated wrongdoing will not distract from the real issue: Coldplay had a contract with Dave, they refuse to honor it, and they need to pay Dave what they owe him’ .

Coldplay believed that its tour was suffering increasing costs due to Mr. Holmes.