Microsoft fixes major Outlook and Teams outages after day-long outage

Microsoft ( MSFT , Financial ) said Monday it had regained control of Outlook and Teams services, which had stopped working globally. The problems started in the morning and affected critical business applications, and after they occurred, many office workers were unable to communicate. Before it stabilized, Downdetector captured over 5,000 reports of outages at peak time.

Microsoft released a fix and claimed by evening that most people were able to regain access, with some Outlook web users still locked out. Full restoration should be possible by Tuesday at the latest. Earlier in the day, the company attributed slower speeds to its recovery process, but said it was working around the clock to fix other issues.

This outage comes after a year of massive global technical disruptions. But unlike previous events like the CrowdStrike IT failure this year, it didn’t have the same impact, crippling industries and causing billions of dollars in damage.

Such incidents have highlighted the reliance on cloud services as important business solutions. Organizations continue to be under pressure to increase efforts to ensure that their infrastructure can withstand some impacts during an outage.

For businesses and users, Microsoft’s updates best illustrate the need to continually check service health portals for real-time recovery information. The tech giant also reiterated its intent to implement faster outage solutions to maintain user confidence in its Microsoft 365 ecosystem.

This article first appeared on GuruFocus.