Information about eVisa – DPG Law

20 Dec Information about eVisa

Most Biometric Residence Permits (BRPs) have an expiry date of 31 December 2024 – as the Home Secretary has decided to replace them with the eVisa. The eVisa is a new, digital-only way for people to show their immigration status.

The Home Secretary says people must set up an online account to access and use their eVisa. Please note that if you were granted status after 1 November 2024, the home office would need to create an eVisa for you.

For information about the eVisa and your rightssee eVisas Bust Card by the3Million and Migrants Organize at (opens in a new tab)/documents/t3m-MigrantsOrganise-eVisaBustCard-13Dec2024.pdf.

If you are facing problemswe recommend that you try the following option as this may resolve them:

1. Travels

Contact the 24/7 Passenger Support Helpline (from 0900 GMT on 31 December 2024) on 0800 876 6921 (free) or 0203 337 0927 (may incur charges). Note: UKVI contact center staff operating this service will not be able to resolve technical issues or contact carriers.

Ask the airline to contact the dedicated Home Office Carrier’s Helpline.

2. Do you have other problems?

Use the home office web chat:

Contact the UKVI Resolution Centre. Opening hours: 0800-2000 (GMT) Monday – Friday; 0930-1630 (GMT) weekends and UK public holidays. Contact numbers: 0300 790 6268 (select option 3) or +44 (0)203 875 4669

Contact Migrant Help: [email protected] or 07483 170100

Report any problems to evisa-problems.org.uk to help identify and raise systemic issues with the eVisa system.

If the above does not help and you require legal assistance, please contact our team at [email protected].